ACTED is looking for qualified applicants for the following internship position.
Internship Title:
IT Intern
Place of Internship: Addis Ababa ,Ethiopia.
Duties:
- Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Troubleshoot and resolve Technical problems.
- Provide technical support to users remotely and onsite.
- Ensures that all technical resources are available for meetings i.e. projector, laptops, and cables as request by user.
- IT Asset Management
- Develops and delivers documentation to ensure appropriate end-user support.
- Develops procedures and controls for service improvements and recommend solutions to common problems
- Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
- Trains co-workers on new or existing functionality or services and Identifies staff training needs based on common…